FAQs

 

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

Conveyor uses Shopify Payments to process credit card transactions and we accept Visa, Mastercard and American Express. We do not accept Cash, cheque or Cash-on-delivery (COD).

IS MY CREDIT CARD SECURE?

Conveyor uses Shopify Payments to process all credit card transactions. Shopify is certified Level 1 PCI DSS compliant and this compliance extends to all online stores powered by Shopify.

HOW DO I CANCEL MY ORDER?

To cancel an order please call +61 3 8534 9960
or email us and we will respond to your message as soon as possible.

WHEN WILL MY ORDER BE SENT?

All orders placed prior to Midday AEST will be dispatched the same day. All orders placed after Midday AEST will be dispatched the following day. Please allow minimum 2-5 working days for standard delivery in Australia. International delivery times will vary. All orders in Australia are delivered by Australia Post.

WHERE DOES CONVEYOR DELIVER TO?

Conveyor Brands Australia only delivers within Australia currently.

WHAT HAPPENS IF I ORDER SOMETHING THAT IS NOT IN STOCK?

Our website inventory updates every hour with the latest stock information, however occasionally certain styles can sell out due to popularity. If this does occur, we will notify you as soon as possible by phone or email.