Conveyor Brands can provide an exchange or refund for your order if unworn and in original condition within 4 weeks of purchase. 
As long as the item isn’t worn, and the packaging is still intact, you can definitely send it back for an exchange or refund within 4 weeks of purchase.
For all returns we charge a fee of $14.95 which will be deducted from your refund. For all International returns, postage is at the expense of the buyer.
If you would like to return your order for an exchange, please send us an email and post your return to 1 Fennell St, Port Melbourne, VIC 3207. Postage is at the expense of the buyer.

Please note: for international orders we are not able to facilitate exchanges so we suggest returning the items you no longer want and placing a new order.
Please make sure you place any labels stickers on the outside of the parcel (not directly on the box). Please note that returns will not be accepted if stickers are stuck directly on any product packaging as all returns need to be received in a re-sellable condition.

Click here to start your Conveyor Return and generate your Return Label
** Returns and exchanges are not available for free or promotional items. If a free or promotional item is deemed faulty, we will offer a suitable replacement. 
Once we have received your return back at our warehouse, please allow 5-7 business days for processing.