Returns

HOLIDAY RETURNS & EXCHANGES POLICY

Orders placed from November 19th 2021 to December 31st, 2021, will have until January 31st, 2022 to exchange, return, or receive store credit for the order.

As long as the item isn’t worn, and the packaging is still intact - we will happily exchange or refund your item.

For all returns we charge a fee of $14.95 which will be deducted from your refund. For all International returns, postage is at the expense of the buyer.
If you would like to return your order for an exchange, please send us an email and post your return to 1 Fennell St, Port Melbourne, VIC 3207. Postage is at the expense of the buyer.

Please note: for international orders we are not able to facilitate exchanges so we suggest returning the items you no longer want and placing a new order.
Please make sure you place any labels stickers on the outside of the parcel (not directly on the box). Please note that returns will not be accepted if stickers are stuck directly on any product packaging as all returns need to be received in a re-sellable condition.

Click here to start your Conveyor Return and generate your Return Label
** Returns and exchanges are not available for free or promotional items. If a free or promotional item is deemed faulty, we will offer a suitable replacement. 
Once we have received your return back at our warehouse, please allow 5-7 business days for processing.