Holiday Shipping Info

Christmas is a jolly time to remind your loved ones that you’re thinking of them. But as it’s such a busy time of year, we recommend sending your Christmas gifts as early as possible, and by the cut-off dates below, so we can get them there in time for Christmas Day. Dates are as advised by Australia Post.

Last date to order to have your order shipped before Christmas:

 Destination Regular Post Express Post
VIC, NSW, ACT, QLD, TAS 10am, Friday 16th December 2022

10am, Monday 19th December 2022

*Valid Express Post Network Postcode Only

WA, NT 10am, Wednesday 7th December 2022

10am, Wednesday14th December 2022

*Valid Express Post Network Postcode Only

New Zealand 10am, Friday 9th December 2022 Please refer to DHL Express Worldwide Shipping Estimate Calculator Below
International Please refer to DHL Express Worldwide Shipping Estimate Calculator Below

DHL Shipping Estimate Calculator

Please note: Parcels sent after these dates will be delivered as quickly as possible, but they may not arrive until after Christmas.



NOTE: Due to the large amount of order volume we are currently experiencing, please allow 3-5 business days for dispatch.

  • FREE STANDARD DELIVERY on orders over $50 within Australia
  • $9.95 STANDARD DELIVERY on orders under $50 within Australia



Delivery Time

Australia (Standard Delivery)

$9.95 (Orders under $50)

FREE (Orders over $50)

1-6 Business Days to metro areas

5-13 Business Days to rural areas

Australia (EXPRESS)


2-5 business days for select* destinations.
*Please check your postcode via the Australia Post website to ensure your postcode is within the Express Post network here

New Zealand (Australia Post International) Not offered at this time N/A

Please note the delivery estimates above are based on information provided by our delivery partnersand should only be used as a guide.

Orders received before 10:00am AEDT on business days will be dispatched on the same day. All orders received after 10:00am AEDT will be dispatched on the next business day.

We access stock directly from our main warehouse as well as our retail stores; if we need to access stock from our retail stores this may delay dispatch by 2-4 days.

Once your order has been collected by Australia Post, you will receive your shipment tracking information via the email address used to place your order.

If you have selected Express delivery we recommend providing a suitable daytime delivery address to ensure someone is available to sign for your order. If you will not be present to accept your delivery your order will be carded and taken to the nearest post office.


Important Message:

General Delays:While there is no delays with our dispatching times, the extended COVID-19 lockdowns, limited flights and high parcel volumes have resulted in many of our courier partners experiencing significant delays in their usual delivery times.

In particular, New South Wales and Victoria processing facilities have been heavily affected by strict government health and safety requirements, which has contributed to these delivery delays.

Australia Post have advised that some Parcel Post deliveries may experience delays in delivery times by an additional 2-5 business days. If your parcel is more than 15 business days late, please lodge a late item enquiry. Our delivery partners and dispatch teams are working hard to ensure you receive your items as quickly as possible.

Express Post Delays: Australia Post also have advised that some Express Post deliveries may experience delays in delivery times by 1-2 business days. This will impact deliveries to Melbourne, Sydney, Brisbane, Adelaide, Hobart and Launceston.

Express Post remains Australia Post's fastest service, but the next-business-day guarantee is suspended until domestic flights return to normal.

For further information, please visit the Australia post website for updates on the impact of COVID-19 restrictions on express post domestic delivery times, here.

Australia Post is making every effort to minimise delays and apologises for the inconvenience.

The best way to track your deliveries is through Australia Post’s mobile app. You can also track your parcels on by using the online tracking tool.

If you have a delivery or tracking inquiry please check the Auspost website for updates relating to expected delivery time-frames for specific regions here.

If you believe that your parcel has been lost or damaged, you may lodge an inquiry directly with Auspost here or here

Please note our customer service representatives are currently attending to an increased volume of inquiries, so please allow up to 48 hours for a response. We thank you for your understanding.